Your guests ask. We handle it.
A forgotten jacket sent after a guest, a purchase from a shop, an errand across town. A verified courier for your concierge desk, in Paris and on the Côte d'Azur.
A guest left something behind
The hotel confirms the item and releases it to the courier. It goes to a local address, or Fetch Assist collects, packs and ships it onwards.
A purchase for a guest
A charger, a newspaper, something from a shop nearby. The courier buys it and brings it to the desk.
Luggage to the station
A suitcase that should leave before its owner, taken to the station or to the next hotel.
A document to return
A signed form or a card left at the desk, in a sealed envelope, handed over in person against a code.
Flowers or a gift to a room
Bought at the florist or the shop the guest names, and brought to the desk.
Shipped home, abroad
Collected, packed and posted to any town in France, Europe or further. A person prices it before anything leaves.